Request data deletion

Ask us to delete the personal data we hold about your SEEN account.

Last updated: 13 October 2026

Your right to erasure

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to ask Independent Broadcasting Network Ltd to delete personal data we hold about you. If you have a SEEN account, you can use this page to make that request.

What to include

  • The email address linked to your SEEN account
  • Your name
  • Your request, for example that you want your account and its data deleted

We may need to ask you for more information to confirm your identity before we act on your request.

How long it takes

We will respond within one month of receiving your request, as UK GDPR requires. The law allows this to be extended by up to two further months for complex or numerous requests, and we will tell you if that applies.

Data we may need to keep

The right to erasure is not absolute. We may keep some data where the law requires or allows us to, and if so we will explain this in our response.

Make your request

Use the form below to send your request to our support team, or email support@seen.plus directly. See our Privacy Policy for more about your rights.

Close your account yourself

If you can sign in, the quickest way is to deactivate your account in SEEN. Your account is scheduled for deletion after a grace period, and you can cancel during that time from the same screen. Go to Settings, then Account, then Close account.

Deactivate in SEEN

Opens app.seen.plus, where you are asked to sign in if needed. Cannot sign in? Use the form below.

Data deletion request